Privacy Policy

Last Updated: October 2026

Cahan General Trading LLC ("Cahan", "we", "us" or "our") respects your privacy and is committed to protecting personal information collected through this website.

This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us through our online forms.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us or submitting a business enquiry, including:

  • Name

  • Company name

  • Job title

  • Country

  • Email address

  • Telephone number

  • Business type

  • Target market

  • Brand or product of interest

  • Information contained in your message or enquiry

Our website or service providers may also automatically collect limited technical information such as IP address, browser type, device information, referring pages and website usage information.

2. How We Use Your Information

We may use personal information to:

  • Respond to enquiries

  • Evaluate potential distributors, importers and business partners

  • Communicate regarding our brands, products and commercial opportunities

  • Manage existing and prospective business relationships

  • Operate, maintain and improve our website

  • Maintain website security

  • Comply with legal and regulatory requirements

  • Protect our legitimate business interests and legal rights

We do not sell personal information to third parties.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies required for website functionality, security, analytics and performance.

Where required by applicable law, visitors will be provided with appropriate choices regarding non-essential cookies.

Third-party services integrated into the website may also use cookies or similar technologies subject to their own privacy practices.

4. Sharing of Information

We may share personal information where reasonably necessary with:

  • Website hosting and technology providers

  • Professional advisers

  • Service providers supporting our business

  • Affiliates or business partners where necessary for a legitimate business enquiry

  • Government or regulatory authorities where required by law

We require personal information to be handled appropriately and only for legitimate purposes.

5. International Data Transfers

As an international business, information may in certain circumstances be processed or accessed outside the United Arab Emirates.

Where applicable, we take reasonable measures to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business requirements, or as required by applicable law.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion or restriction of certain processing and, where processing is based on consent, to withdraw that consent.

Requests may be submitted using the contact details provided on this website.

9. Third-Party Websites

Our website may contain links to third-party websites. Cahan General Trading LLC is not responsible for the privacy practices or content of external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, technical or business developments. The latest version will be published on this page.

11. Contact

For questions regarding this Privacy Policy or the processing of your personal information, please contact:

Cahan General Trading LLC
Dubai, United Arab Emirates

Please use the contact details provided on our Contact page.

Terms of Use

Last Updated: October 2026

These Terms of Use govern access to and use of the website of Cahan General Trading LLC ("Cahan", "we", "us" or "our").

By accessing this website, you agree to these Terms of Use.

1. Corporate and B2B Website

This website is operated by Cahan General Trading LLC, Dubai, United Arab Emirates.

The website is intended primarily to provide corporate and business-to-business information concerning Cahan General Trading LLC, its activities, brands and potential commercial partnerships.

Nothing on this website constitutes an offer to sell tobacco products directly to consumers.

No tobacco products are sold through this website.

2. Website Information

We aim to provide accurate and current information. However, information concerning products, brands, specifications, packaging, availability, markets and commercial arrangements may change without notice.

Website content is provided for general corporate and commercial information and should not be considered a binding offer, quotation, representation, warranty or contractual commitment.

Any commercial transaction is subject to separate written agreement between the relevant parties.

3. Intellectual Property

Unless otherwise indicated, the content of this website, including company names, trademarks, brand names, logos, product designs, packaging images, photographs, graphics, text and other materials, is owned by, licensed to, or used with appropriate authority by Cahan General Trading LLC.

This includes, where applicable, the brands and trademarks displayed on the website, including KENO CLUB, WANT and FINE.

Nothing on this website grants any licence or right to use any trademark, logo, product design, photograph or other intellectual property without prior written authorisation from the relevant rights holder.

Unauthorised copying, reproduction, modification, distribution or commercial use is prohibited.

4. Tobacco Products

The website is not intended to encourage, promote or recommend tobacco consumption.

Tobacco products involve serious health risks and are subject to laws and regulations that vary between jurisdictions.

Any importer, distributor, wholesaler or other commercial partner is responsible for ensuring compliance with all laws, regulations, registration requirements, packaging requirements, health warnings, taxation, excise duties, import restrictions and other requirements applicable within its respective market.

5. Age Restriction

Content relating to tobacco products is intended only for persons who are legally permitted to access such information under the laws applicable in their jurisdiction.

Persons below the applicable legal age should not access tobacco-related sections of this website.

6. No Consumer Sales

Cahan General Trading LLC does not offer cigarettes or other tobacco products for direct consumer purchase through this website.

Enquiries submitted through the website do not constitute orders or create any obligation on Cahan General Trading LLC to supply products.

7. Third-Party Links

This website may contain links to third-party websites or services.

Cahan General Trading LLC does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

8. Limitation of Liability

To the extent permitted by applicable law, Cahan General Trading LLC shall not be liable for loss or damage arising solely from reliance on information contained on this website or from interruption or unavailability of the website.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

9. Prohibited Use

You may not use this website:

  • For unlawful purposes

  • To interfere with website security or operation

  • To attempt unauthorised access to systems or data

  • To misuse Cahan's trademarks or intellectual property

  • To misrepresent any relationship with Cahan General Trading LLC

  • To reproduce website content for unauthorised commercial purposes

10. Changes

Cahan General Trading LLC may modify the website or these Terms of Use from time to time.

The version published on this website will constitute the current Terms of Use.

11. Governing Law

These Terms of Use are governed by the applicable laws of the United Arab Emirates and, where applicable, the Emirate of Dubai.

12. Contact

For questions concerning this website or these Terms of Use, please contact:

Cahan General Trading LLC
Dubai, United Arab Emirates

Please use the contact details provided on our Contact page.

Tobacco & Legal Notice

This website is operated by Cahan General Trading LLC, Dubai, United Arab Emirates, and is intended primarily for corporate and business-to-business information.

The website provides information concerning Cahan General Trading LLC, its trademarks, brands and international commercial activities. It is not an online tobacco store, and no tobacco products are offered for direct sale to consumers through this website.

Information relating to cigarette brands and products is intended for legitimate commercial and business purposes and is not intended to encourage or promote tobacco consumption.

Tobacco use is harmful to health.

Visitors must comply with the laws and legal-age requirements applicable in their country or jurisdiction.

Product availability, specifications, packaging, health warnings and regulatory requirements may differ between markets. Products displayed on this website may not be available or authorised for sale in every jurisdiction.

Importers, distributors and other commercial partners are responsible for ensuring that products comply with all applicable laws and regulatory requirements in their respective markets.

All trademarks, logos, product names, packaging designs and other intellectual property displayed on this website are owned by, licensed to, or used with appropriate authority by their respective rights holders. No rights are granted through access to this website.

For commercial enquiries, please contact Cahan General Trading LLC through the Contact page.